Responsible Gaming
At Mirax Casino, we believe that gaming should be fun, entertaining, and always under control. We are strongly committed to promoting responsible gambling and providing our players with the tools and support needed to enjoy our platform safely.
Our Commitment
We recognize that gambling can become addictive for some individuals. That’s why responsible gaming is one of our core values. We strive to create a safe environment where players can make informed decisions and maintain full control over their gaming activity.
Key Principles of Responsible Gambling
- Gambling should be treated as entertainment, not as a source of income.
- Set and respect clear limits on time and money spent.
- Never chase losses or gamble with money you cannot afford to lose.
- Be honest with yourself about your gambling habits.
- Seek help early if gambling starts to negatively affect your life.
Player Protection Tools
We provide a comprehensive set of responsible gaming tools that are easy to access in your account settings:
- Deposit Limits — Set daily, weekly, or monthly limits on how much you can deposit.
- Loss Limits — Control the maximum amount you can lose over a chosen period.
- Session Time Limits — Set a time limit for each gaming session.
- Reality Checks — Receive reminders about how long you’ve been playing.
- Self-Exclusion — Temporarily or permanently block access to your account.
- Cooling-Off Period — Take a short break from gambling (24 hours to 30 days).
Warning Signs of Problem Gambling
If you experience any of the following, it may be time to reassess your gambling:
- Spending more time or money than you planned
- Trying to recover losses by gambling more
- Neglecting work, family, or personal responsibilities
- Hiding your gambling activity from loved ones
- Feeling anxious, irritable, or guilty about gambling
Support and Help Resources
If you or someone you know is struggling with gambling, help is available. We strongly recommend reaching out to professional organizations:
- Gambling Help Online – www.gamblinghelponline.org.au
- International helpline: 1800 858 858 (Australia)
- Gamblers Anonymous – www.gamblersanonymous.org
You can also contact our support team at any time. We will assist you with setting limits or activating self-exclusion without judgment.
Underage Gambling
Mirax Casino strictly prohibits access to anyone under the age of 18. We use advanced age verification systems during registration and withdrawals to prevent underage gambling.
Parental Controls
We encourage parents and guardians to use filtering software (such as Net Nanny, Qustodio, or similar tools) to restrict access to gambling websites.
Conclusion
We care about our players. If you ever feel that gambling is no longer enjoyable, please use the tools available or contact us — we are here to help.